Your Privacy

At D.J Wilson Electrical, we are committed to protecting your privacy as an online visitor to our website. We use the information we collect about you to maximise the services that we provide. We respect the privacy and confidentiality of the information provided by you and adhere to the Australian Privacy Principles. Please read our privacy policy below carefully.

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You may change your details at any time by advising us in writing via email. All information we receive from our customers is protected by our secure server. All customer data collected is secured against unauthorised use or access. Credit card information is not stored by us on our servers.

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Storage and Security of Your Information

We receive and store information you enter on our website or give us in any other way. You may provide basic contact information such as your name, phone number, address, and email address to enable us to send information or process your product order. We may also collect additional information at other times, including but not limited to when you provide feedback, change your content or email preferences, respond to a survey, or communicate with our customer support.

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We may use personal information collected from you for the purpose of providing you with direct marketing material, updates about our website, and information in the form of a newsletter. This will only apply if you have registered or subscribed by submitting your details to us. You may opt out at any time by contacting us via email or using the unsubscribe option, and your request will be actioned immediately.

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We do not use individual profiles or company details for any other purpose. These details are only supplied to third parties when required by law, for goods or services you have purchased, or to protect our intellectual property and legal rights.

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We respect the privacy of all visitors to our website. We may collect personally identifiable information that you voluntarily provide to us—for example, to respond to questions, provide services, or send newsletters (referred to as “Personal Data”).

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We use all reasonable means to protect the confidentiality of your Personal Data while in our possession. We do not knowingly share your Personal Data with any third party other than service providers who assist us in delivering services. Any such service providers are required to adhere to privacy standards consistent with this policy. Please note, some service providers may be located overseas and not subject to Australian Privacy Laws. Contact us if you require specific details.

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Any non-personal communications or material sent to us or to this website may be kept and used on a non-confidential basis. This includes ideas, concepts, and techniques, which we are free to use for any purpose, including developing or marketing products or services.

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Cookies

A cookie is a small file placed in your web browser that collects information about your browsing behavior. Cookies help tailor website configurations to your preferences. Cookies do not access information stored on your computer or personal data (e.g., name or email). Most browsers accept cookies automatically, but you can opt to disable them via your settings. Note: this may limit your website experience.

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Our website uses cookies to analyse traffic and improve user experience. Cookies may also be used to display relevant ads to visitors through services like Google Adwords.

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Disclosure of Your Information

We may disclose personal information when legally required to comply with laws, regulations, court orders, or to protect the rights, property, or safety of D.J Wilson Electrical, our customers, or others.

In the event of a business sale, merger, or transfer, customer information may be provided to a potential buyer under confidentiality. We will only disclose such data in good faith and when necessary.

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Third Parties

We do not sell or trade customer information. We will never disclose your personal information except to the extent necessary to provide products or services you’ve purchased, comply with the law, or protect our legal rights.

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We may use your information in a general sense (without reference to your name) for marketing statistics or service improvement purposes.

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Security

We strive to ensure the integrity, security, and privacy of personal information submitted to our site. Our security measures are reviewed and updated in line with modern technology.

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Links

This website may contain links to other websites. These are for your convenience only. D.J Wilson Electrical does not sponsor, endorse, or assume responsibility for third-party websites. We encourage users to review the privacy statements of any external sites they visit.

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Changes to Privacy Policy

We may update this privacy policy from time to time. Any changes will take effect immediately upon posting on this site. Please revisit this page periodically to stay informed. If you have questions or concerns regarding our privacy policy or the use of your personal information, please contact us via our Contact Page.

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